Sunday, July 20, 2014

Small - Post 2: Expedia


If you are a busy person like me who looks forward to the opportunity to wind down and take a few days off of work, but who doesn’t have time to plan the vacation, then you are in luck.

Expedia.com is a full service vacation planning website that helps you to book air travel, hotel stays, car rental, cruise ships and even has package deals that will accommodate your every need.  Formed in 1996, the company has managed to stay on top of the on-line travel business.  The convenience of booking your vacation through Expedia takes the stress out of shopping online for individual hotels, car rental or airline websites, and makes travel planning stress free.

 Through its social media efforts, Expedia reaches thousands of customers through Facebook ads and their Twitter accounts.  Weekly specials for vacation packages are posted on Facebook page every week, encouraging people to take the time off and travel.  Who would want to resist some of the loveliest and most beautiful places on earth like San Francisco, Vegas, Houston, Florida and Mexico.  Feedback from customers is also found on Facebook and Twitter, some positive while others are complaints.  Expedia addresses these comments in a personal and professional manner.  It definitely has my vote as a company who is utilizing the tools of social media to attract customers, while also saving money on big box advertising.  I will continue to use this site in the future, especially since I am planning to take a big trip next year and look forward to the discounts that Expedia will help me to find.

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